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Doje's wants you, the CUSTOMER, to be satisfied with any item you purchase from us.  Items shipped via UPS must be returned via UPS.  Be sure that shipping addresses are correct when placing your orders.  All undeliverable shipments prepaid by Doje's are returned to Doje's address by UPS.  If shipments are undeliverable due to incorrect shipping address, the return ship costs will be charged back to the customer's credit card.  Please note - hazardous or restricted items cannot be returned!