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Shipping & Returns

Doje's wants you, the customer, to be satisfied with any purchase you make from us. If you are not satisfied with your purchase, please contact us via 407-880-8149, for return material instructions.

A shipping charge rate scale accompanies the Doje's order form included in our catalog. This scale is based on current freight rates and is normally used to calculate standard packages. However, it is important to understand that some materials may require additional freight charges due to overweight, oversize, D.O.T. surcharges for hazardous freight, etc. These charges will be clearly identified on the invoice or by required freight placards. If a question arises regarding shipping costs, please contact our office for a shipping estimate.

D.O.T. requires that a hazardous material surcharge be assessed for each package shipped that contains hazardous material. This cost is currently $20.00 per package plus normal freight charge.**

Packages weighing over 30 pounds often require a greater freight charge through common carriers. If shipping charges require pre-calculation, the following guidelines may be used (not including Hazardous Surcharges):

If your order is...
One (1) to Ten (10) lbs
Eleven (11) to Twenty-Five (25) lbs
Twenty-Six (26) to Fifty (50) lbs
Fifty-One (51) to Seventy (70) lbs
Add
$8.00
$16.00
$26.00
$36.00
Charges on an order of $100.00 or more will be based on it's size and weight. Freight will be shipping by the lowest fare available. Insurance is available at an additional charge.

** Doje's Incorporated is a licensed HAZARDOUS MATERIAL SHIPPER. All HAZARDOUS materials will be shipped in FULL compliance with current Department of Transportation Regulations. We regret any inconvenience and/or additional expense required in performing this compliance in order to safely ship your chemicals.
Returns

Doje's wants you, the customer, to be satisfied with any purchase you make from us. If you are not satisfied with your purchase, please contact us via 407-880-8149, for return material instructions.

Shipping Charges

A shipping charge rate scale accompanies the Doje's order form included in our catalog. This scale is based on current freight rates and is normally used to calculate standard packages. However, it is important to understand that some materials may require additional freight charges due to overweight, oversize, D.O.T. surcharges for hazardous freight, etc. These charges will be clearly identified on the invoice or by required freight placards. If a question arises regarding shipping costs, please contact our office for a shipping estimate.

D.O.T. requires that a hazardous material surcharge be assessed for each package shipped which contains hazardous material. This cost is currently $20.00 per package plus normal freight charge.**

Packages weighing over 30 pounds often require a greater freight charge through common carriers. If shipping charges require pre-calculation, the following guidelines may be used (not including Hazardous Surcharges):

If your order is...
One (1) to Ten (10)lbs
Eleven (11) to Twenty-Five (25) lbs
Twenty-Six (26) to Fifty (50) lbs
Fifty-One (51) to Seventy (70) lbs
Add
$8.00
$16.00
$26.00
$36.00

Charges on orders of $100.00 or more will be based on it's size and weight. Freight will be shipping by the lowest fare available. Insurance is available at an additional charge.

** Doje's Incorporated is a licensed HAZARDOUS MATERIAL SHIPPER. All HAZARDOUS materials will be shipped in FULL compliance with current Department of Transportation Regulations. We regret any inconvenience and/or additional expense required in performing this compliance in order to safely ship your chemicals.
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